You can link multiple devices to one account, with the limit of devices depending on the selected subscription plan. Important details regarding this feature are as follows:

• Accounts are accessible on various platforms, regardless of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of allowed devices varies according to the subscription plan, potentially permitting an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices surpasses the plan limit, advising users to remove extra devices when they log in.
• Each device may be associated with up to two accounts, whether it is a computer or a mobile device.

Absolutely! You have the opportunity to enjoy JetStream NPV for China completely free of charge indefinitely through the "Daily Check-in" feature. Each day, you are allotted 15 minutes of complimentary usage time. Furthermore, you can earn 1 point for every successful referral, which can be exchanged for a 1-day pass. Here are the key points:

• JetStream NPV for China pledges to provide the "Daily Check-in" feature free of charge indefinitely.
• New users obtain an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you are encouraged to use our services without any limitations on usage. However, please be aware that server access is limited to locations that are included in the free plan.
• You can accumulate points by engaging in our referral program, which can then be redeemed for various plans.

Absolutely! We offer a daily trial period of 15 minutes. To start your trial, please complete the following steps:

1. Download the JetStream NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that this free trial may become unavailable and can be terminated at any time without advance notice.

JetStream NPV for China prioritizes user privacy, guaranteeing that no logs of activities or connections are retained. Additionally, the NPV service refrains from storing any information that could potentially identify individual user network activities or behaviors.

You can reach us via the following methods:

• Website: http://kooljetstreamnpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us via the following methods:

• Website: http://kooljetstreamnpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in JetStream NPV for China accommodates web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the versions of the applications may be utilizing different ports.

To ensure accessibility, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how you can alter the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and exceed the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It's normal to forget usernames or passwords, and we strive to simplify the recovery process. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment receipt.
• If you’ve forgotten your password, simply use the "forgot password" option in the app.

We've observed that some users find it difficult to select a server after choosing a region.

To make things easier, we now display only regions. Heibao will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will show only regions, but each region includes hundreds of servers. When you pick a region, Heibao automatically connects you to the server that delivers the best performance based on your network conditions.
• If you're not happy with the server you're connected to, you can disconnect and reconnect to the same region for a different server.
• You can continue this process until you locate a server that suits your needs.

Common reasons for network problems include:

• Local slow internet speeds (without using a NPV)
• Increased user activity at specific NPV server sites

To fix these problems, you can try the following approaches:

• Verify your local internet speed by momentarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G while the NPV is disabled to pinpoint any connection issues. For instance, if your WiFi connection is unstable, consider switching to a mobile data connection.
• Disable the NPV, select a different server location, and then reconnect
• If you prefer to remain connected to the same geographical area, disconnect and reconnect, as this might connect you to a different server in the same region.
• Keep performing these checks until you identify the most appropriate server for your needs.

Global Mode: Enabling this option activates NPV for all online activities, which may cause local websites and apps to load more slowly.

Split Mode: This option employs NPV solely for sites that are inaccessible due to geographic limitations, like Google, YouTube, and Netflix, while allowing local network access to Chinese websites.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing certain websites or apps, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and use them to obtain rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully refers, which can be exchanged for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after redeeming your points.
• For a referral to be deemed successful, your referred friend must download and start using the app. If they download but do not engage with the app, you won't receive your referral point until they begin using it.

Occasionally, there may be a delay in payment processing through the gateway. Here are some key points to remember:

• We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the corresponding plan in your account right away, please wait for about 5 minutes, then log out and log back in.
• If you continue to experience issues after following the steps above, take a screenshot of your payment confirmation and contact us for further help.

By configuring an NPV on your Android device, you can ensure all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A NPV establishes a virtual network by linking several computers virtually. Initially created for speed and security, it now mainly focuses on privacy, encryption, and accessing restricted content.